testimonials



I received the blanket last week and just wanted to tell you that I am delighted with it, it is lovely and great quality and the embroidery absolutely perfect. Thanks very much!Kind regards,
Lucia

sorry for the delay I just wanted to say a very big thank you for the delivery of the personalised wee doll - it arrived fast and in time, and was perfect. Many thanks indeed, I hope to be able to order something again soon.
anita

Just to let you know, the bracelet arrived this morning. Am very pleased with it – it is a birthday present for my cousin, she will love it!
sarah

Thank you so much for the wonderful cushion. It was perfect and even nicer than I had hoped. The personalisation on the back was brilliant. I haven't bought a nicer 50th birthday present and will come back for more!! Thanks again,
Robin

Thank you for the prompt delivery of my personalised Hatty Ragdoll that arrived today, she is lovely and I am sure will be well received.
dawn

I just wanted to say a big thank you for the t-shirt. It arrived in plenty of time for Father's Day and my husband loved it. I've been telling everyone about your website!
rachel

I have received the doll and she is just perfect, thank you so much. I will be ordering another one soon no doubt.
sandra

I received my lamp, delighted with it, as it was to replace the identical lamp my 3 year old granson knocked over and I needed to match it with my two others. Thank you for an excellent service.
a.todd

Hi, received my order swiftly, thanks for that, really lovely items, the little shoes are cream and not pink as shown online, however, they're so pretty the colour doesn't really matter, thanks again for super service.
M.McBeth

Hi, Items received today. Beautiful. Initials neatly embroidered. Thank you very much for your 1st class prompt service!
Mobola, London

Hello, I received my order today and wow the dolls are just amazing! well done and thank you so much. I know the little girl is just going to love her new doll! As will her sister :)

Could you kindly please pass on my thanks for the boat blanket which has my nephew’s name stitched onto it Ethan Thomas. It is absolutely fantastic and I will definitely be ordering more from you.
Angela, Newcastle

Just a small note to say a big thank you for pulling out all the stops for my late order of the Josy/Ella blankets which arrived this morning, and are now winging their way to Toulouse and Leipzig. Blankets as lovely as ever, and up to your high standard as usual.
Pam, Truro

Thanks ever so much for the quilt and pillowcase "OWEN's" parents were thrilled. I am sure you will receive a lot more orders as already a few of my friends have asked where they can buy the same.
Debbie, Cambridge

I just wanted to email to say how delighted I am with my recent order. So quick to arrive, and such a beautiful blanket, thank you. I have many friends with babies due and will almost definitely return to order more of these.
L. Easton

Many thanks for the two personalised aprons (Caitlin and Katie) which arrived today. They are really lovely - thank you.
Eileen Jones

Many thanks for the Christmas Sack I ordered and safely received today. I am absolutely thrilled with this, the quality is superb and it looks so much better in 'real life' than on the web page. It is absolutely gorgeous and I know it will be appreciated by my granddaughter for many years to come. Once again many thanks.
Pam Tayloe

I just wanted to say a HUGE thank you for dropping off the hot water bottle by hand. It was really unexpected and I certainly didn't expect anyone to go out of their way to get it to me so I am extremely grateful. The bottle cover is gorgeous and will be very much appreciated at the birthday party tomorrow. I am sure there will be more orders coming your way - certainly from our house. Thank you again for going out of your way to drop it off - it really was truly unexpected and heartwarming in this day and age.
Kate Devereux

I've just recieved my order and wanted to thank you once again for personalising the blanket. The blanket made for a lovely gift for my girlfriend and she loves it. Thank you.
Neil R.

Dear Sue, thank you very much; the apron arrived on Saturday morning with plenty of time to spare before the birthday tomorrow. The quick turn around has been appreciated. With kind regards
Samantha Scoffield

Terms and Conditions

In these terms and conditions, “we” “us” and “our” refers to The Alphabet Gift Shop Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. The information is intended for residents of the United Kingdom only. We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Shopping

You can order products online via www.thealphabetgiftshop.co.uk. When you place an order for a product you are offering to buy it for the price stated. We will send you an order acknowledgement by email. We may refuse to accept an order if;

1. We do not receive your payment

2. There has been a pricing or product description error

3. The ordered products are out of stock or discontinued

4. Personalised products contain content which may cause offence to our staff.

In any refusal, we will immediately refund your credit card for the total amount debited where your credit card has been charged.

Payment

You must pay for your order before it is delivered and you can do so by credit or debit card through our payment providers, SagePay or PayPal.

The Alphabet Gift Shop uses the latest security measures to protect your details when you shop with us. All payments are collected and processed by either SagePay or PayPal. We never ever see your credit card number.

Availability

We try to keep our site up to date, however, we cannot guarantee that all our products will always be in stock. If an item is out of stock we will aim to deliver within 28 days. If we cannot dispatch an item to you within the specified time you can request cancellation and we will cancel the order and refund your money in full.

Order Cancellations

For most items on our website you have the legal right to cancel your order within 7 working days of receiving the goods. If you wish to cancel your order you can notify us by contacting us.

You cannot cancel your order if the goods that you have ordered are perishable goods or if the product is personalised or custom made to your requirements. Due to the nature of our products, they are immediately sent for production. Please check your order during order process and the confirmation email carefully (you may also print copy of your order upon payment if you are registered with us), as we cannot refund or cancel your order for personalised products which have been miss-spelt or you have had a change of heart.

Delivery

Please see our separate Deliver Page which may be accessed from our home page.

Important Note

Our working hours are Monday - Saturday 9am - 5.30pm and all our dispatch timescales do not include weekends or bank holidays. 

Returns Policy

Please see our separate Returns Policy which may be accessed from our home page.

Hyperlinks

This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

Liability

To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from products we have supplied.

Disclaimers

Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Jurisdiction

These terms and conditions are to be governed by and construed in accordance with the laws of England and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in England and you agree to submit to the jurisdiction of those Courts. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy

We undertake to take all due care with any information which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.

These terms do not affect your statutory rights as a consumer. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Complaints Procedure

We take our relationships with customers very seriously. We aim to reply to emails within one working day and if you have any enquiry or complaints please call us on 01283 749933 or e-mail admin@thealphabetgiftshop.co.uk

Contacting Us

If you would like help when ordering, information about a product, a request for a product or if you would just like to provide us with feedback on our service, please contact us on 01283 749933 or e-mail admin@thealphabetgiftshop.co.uk

The Alphabet Gift Shop Ltd - Wed Apr 26 05:10:29 BST 2017 [web3]