I received the blanket last week and just wanted to tell you that I am delighted with it, it is lovely and great quality and the embroidery absolutely perfect. Thanks very much!Kind regards,

sorry for the delay I just wanted to say a very big thank you for the delivery of the personalised wee doll - it arrived fast and in time, and was perfect. Many thanks indeed, I hope to be able to order something again soon.

Just to let you know, the bracelet arrived this morning. Am very pleased with it – it is a birthday present for my cousin, she will love it!

Thank you so much for the wonderful cushion. It was perfect and even nicer than I had hoped. The personalisation on the back was brilliant. I haven't bought a nicer 50th birthday present and will come back for more!! Thanks again,

Thank you for the prompt delivery of my personalised Hatty Ragdoll that arrived today, she is lovely and I am sure will be well received.

I just wanted to say a big thank you for the t-shirt. It arrived in plenty of time for Father's Day and my husband loved it. I've been telling everyone about your website!

I have received the doll and she is just perfect, thank you so much. I will be ordering another one soon no doubt.

I received my lamp, delighted with it, as it was to replace the identical lamp my 3 year old granson knocked over and I needed to match it with my two others. Thank you for an excellent service.

Hi, received my order swiftly, thanks for that, really lovely items, the little shoes are cream and not pink as shown online, however, they're so pretty the colour doesn't really matter, thanks again for super service.

Hi, Items received today. Beautiful. Initials neatly embroidered. Thank you very much for your 1st class prompt service!
Mobola, London

Hello, I received my order today and wow the dolls are just amazing! well done and thank you so much. I know the little girl is just going to love her new doll! As will her sister :)

Could you kindly please pass on my thanks for the boat blanket which has my nephew’s name stitched onto it Ethan Thomas. It is absolutely fantastic and I will definitely be ordering more from you.
Angela, Newcastle

Just a small note to say a big thank you for pulling out all the stops for my late order of the Josy/Ella blankets which arrived this morning, and are now winging their way to Toulouse and Leipzig. Blankets as lovely as ever, and up to your high standard as usual.
Pam, Truro

Thanks ever so much for the quilt and pillowcase "OWEN's" parents were thrilled. I am sure you will receive a lot more orders as already a few of my friends have asked where they can buy the same.
Debbie, Cambridge

I just wanted to email to say how delighted I am with my recent order. So quick to arrive, and such a beautiful blanket, thank you. I have many friends with babies due and will almost definitely return to order more of these.
L. Easton

Many thanks for the two personalised aprons (Caitlin and Katie) which arrived today. They are really lovely - thank you.
Eileen Jones

Many thanks for the Christmas Sack I ordered and safely received today. I am absolutely thrilled with this, the quality is superb and it looks so much better in 'real life' than on the web page. It is absolutely gorgeous and I know it will be appreciated by my granddaughter for many years to come. Once again many thanks.
Pam Tayloe

I just wanted to say a HUGE thank you for dropping off the hot water bottle by hand. It was really unexpected and I certainly didn't expect anyone to go out of their way to get it to me so I am extremely grateful. The bottle cover is gorgeous and will be very much appreciated at the birthday party tomorrow. I am sure there will be more orders coming your way - certainly from our house. Thank you again for going out of your way to drop it off - it really was truly unexpected and heartwarming in this day and age.
Kate Devereux

I've just recieved my order and wanted to thank you once again for personalising the blanket. The blanket made for a lovely gift for my girlfriend and she loves it. Thank you.
Neil R.

Dear Sue, thank you very much; the apron arrived on Saturday morning with plenty of time to spare before the birthday tomorrow. The quick turn around has been appreciated. With kind regards
Samantha Scoffield

Join the Club!

Our Loyalty Reward Card is available to customers who shop regularly at The Alphabet Gift Shop in either of our shops, coffee shops and our website customers too.

The loyalty card has a unique barcode which is scanned each time you shop. When the card is scanned it adds points to your account and when a certain level of points is reached you will receive a gift voucher to spend in either of our shops or you can redeem them against on-line purchases at www.thealphabetgiftshop.co.uk

If you would like to join the scheme please visit one of our shops and speak to a member of staff who will sign you up!  All we require is your name, address, phone number and email address.

You can also join the scheme by visiting our website and adding a card to your online.  Just complete the transaction like any other purchase. Your card will be mailed to you along with your order.

Alternatively you can call our to complete your application over the telephone (a small postage fee will be required). 

For help and more information please e-mail vicky@thealphabetgiftshop.co.uk

Terms & Conditions


The Alphabet Gift Shop Ltd Loyalty Reward Card Terms and Conditions

These Terms and Conditions form a contract between The Alphabet Gift Shop Ltd and you, the 'Card Holder', in relation to how reward points are earned and spent in the Loyalty Reward Card program.

Eligibility and how to apply for a The Alphabet Gift Shop Ltd Loyalty Reward Card

1. The Alphabet Loyalty Reward Card program is open to any person who applies for a Reward Card at either of The Alphabet Gift Shops or coffee shops or online at www.thealphabetgiftshop.co.uk If you apply for a Reward Card you confirm that you accept these Terms and Conditions. The Alphabet Gift Shop Ltd may refuse an application for a Loyalty Reward Card if it has good reason to do so.

2. If you apply for a Loyalty Reward Card in store you will need to provide the following information: forename, surname, address, telephone number and valid email address.

3. Reward Cards are issued by and remain the property of The Alphabet Gift Shop Ltd. If requested, Card Holders are required to return their Loyalty Reward Card to The Alphabet Gift Shop Ltd or to destroy them.

4. Card Holders are responsible for the security of their Loyalty Reward Cards and for any points earned or redeemed ('spent') using it. If a Loyalty Reward Card is lost, stolen or damaged or a person has gained unauthorised access to your Reward Card, Card Holders should notify The Alphabet Gift Shop Ltd immediately, either online at www.thealphabetgiftshop.co.uk/contactus.irs, by phone on 01283 749933 or through one of the team in store, so that a replacement card can be arranged.

5. Reward Cards cannot be used as credit cards or guarantee cards.

How to earn reward points

6. Card Holders earn reward points on purchases in The Alphabet Gift Shops, Lowercase Coffee Shop, Uppercase Coffee Shop or online at www.thealphabetgiftshop.co.uk. To earn points in store, the Card Holder must present their Loyalty Reward Card to a member of staff at the till at the beginning of the transaction. To earn points online, you must link your online account with your Loyalty Reward Card. To link your account, login to your account at www.thealphabetgiftshop.co.uk with the same details you gave us when you signed up for your card (this information is case sensitive), points are automatically credited to your Loyalty Reward Card when you complete a qualifying purchase online after logging in.

7. Reward points will only be added at the time of purchase and cannot be added at a later date. It usually takes up to 24 hours for points to be added to a Loyalty Reward Card account. Reward points cannot be earned on purchases made prior to joining the Alphabet Loyalty Reward Card program.

8. Points are awarded on every purchase over .00, except on the purchase of gift vouchers. Other products may be included or excluded at the discretion of The Alphabet Gift Shop Ltd.

9. Card Holders will receive points on qualifying purchases calculated at the rate of 2.5 points for every £1 spent.

10. The Alphabet Gift Shop Ltd reserves the right to vary the rate at which reward points are earned (including offering bonus points from time to time) on providing you with reasonable notice.

How to redeem reward points

11. Card Holders can redeem reward points against purchases in The Alphabet Gift Shops, Lowercase Coffee Shop, Uppercase Coffee Shop and online at a value of £5 per 500 points using the automatically generated voucher. Card Holders can only redeem points in multiples of 500 points. No change or credit will be given for any over-payment using points. The Alphabet Gift Shop Ltd reserves the right to vary the number of points required to be redeemed against a purchase or to exclude certain products from the Alphabet Loyalty Reward Card program.

12. Points cannot be redeemed until registered on a Card Holder's Loyalty Reward Card. Note that as stated above, it can take up to 24 hours for points earned to register.

13. To redeem points against an intended purchase in store, the Card Holder must present their Loyalty Reward Card and voucher to a member of staff at the till at the beginning of the transaction. To redeem points against an intended purchases online at www.thealphabetgiftshop.co.uk, login to your account make your purchase and at checkout select the option to redeem a gift voucher.

14. Reward points can be used as part payment towards a product both online and in a store. Reward points will be earned on products where points have been redeemed as payment or part payment for that product.

15. Reward points have no cash redemption value. Reward points are for Card Holder's personal use and cannot be exchanged, sold or transferred to another Card Holder's account.

16. If a transaction on which points are earned or redeemed is cancelled or reversed or a product is returned (in accordance with our returns policy) The Alphabet Gift Shop Ltd will reverse the associated points earned or redeemed. Card Holders must present their Loyalty Reward Card to a member of staff when they require a refund so that points awarded can be debited from the Loyalty Reward Card for the product being returned


17. The Loyalty Reward Card program is operated and promoted by The Alphabet Gift shop Ltd (9-10 Union St, Burton on Trent, Staffordshire. DE14 1AA).

18. The Alphabet Gift Shop's Privacy Policy contains details of how we may collect and use information from Card Holders and who that information may be shared with.

19. It is the responsibility of the Card Holder to notify The Alphabet Gift Shop Ltd of any change to or error in their contact details. Details can be updated either in store or online. The Alphabet Gift Shop Ltd reserves the right to suspend a Loyalty Reward Card account if a Card Holder's contact details are incomplete or inaccurate.

20. The Alphabet Gift Shop reserves the right to amend these Terms and Conditions, or suspend or terminate the Loyalty Reward Card program at any time. The Alphabet Gift Shop Ltd will notify Card Holders of any changes to these Terms and Conditions by posting notices in store and online at www.thealphabetgiftshop.co.uk/loyalty The Alphabet Gift shop Ltd will give Card Holders as much notice of any changes, suspension or termination as it reasonably can. Earning or redeeming points will constitute acceptance of any amended Terms and Conditions.

21. Card Holders can terminate their Loyalty Reward Card accounts on written notice to The Alphabet Gift Shop Ltd at any time.

22. If The Alphabet Gift Shop Ltd reasonably believes that a Card Holder is in breach of these Terms and Conditions or the Card Holder has abused the Loyalty Reward Card program, we reserve the right to take any appropriate action, including suspending or terminating the Card Holder's Loyalty Reward Card account.

23. If the Loyalty Reward Card program or an individual account is terminated (for whatever reason) the Card Holder's right to earn or redeem points are lost.

24. Household members have no rights under the Contracts (Rights of Third Parties) Act 1999, or otherwise, to enforce any term of these Terms and Conditions.

25. These Terms and Conditions are subject to English Law.

26. Any dispute arising under or in connection with these Terms and Conditions is subject to the exclusive jurisdiction of the English courts.

The Alphabet Gift Shop Ltd - Wed Apr 26 05:15:05 BST 2017 [web3]